Frequently Asked Questions

What languages are supported?

The platform itself is in english only - but when it comes to transcribing & analyzing content, we support these 60 different languages:

Albanian, Arabic, Armenian, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Faroese, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hungarian, Indonesian, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Maltese, Marathi, Mongolian, Nepali, Norwegian, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Sanskrit, Serbian, Sindhi, Sinhala, Slovak, Slovenian, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh.

How do I get in contact with customer support?

You can always get in touch with us by clicking Contact Us in the menu.
We usually respond within two workdays - in either english & danish.

What are the usage limits on AI and storage?

The fair use limits depends on the plan.
View them here: https://www.qualitive.com/fair-use-limits